1. Privacy Policy
Mochida Pharmaceutical Co., Ltd. and its consolidated subsidiaries (collectively "Mochida Pharmaceutical Group") respect the privacy of our customers, suppliers and employees, and protect and manage personal information in accordance with the policy set forth below.
1.1. Collection of Personal Information
- The Mochida Pharmaceutical Group will collect personal information (including Individual Number; the same applies hereinafter) by lawful and fair means and will specify the purpose of its use to the extent possible and shall collect only the information necessary for attainment of such purpose.
- The Mochida Pharmaceutical Group will request provision of an Individual Number only when necessary in order to handle an Individual Number in accordance with the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures (the "Number Act").
1.2. Use of Personal Information
- The Mochida Pharmaceutical Group will notify you of or publicly announce the purpose of use of your personal information.
- If the need to use your personal information (only information which does not contain your Individual Number) beyond the scope of the purpose of use notified or publicly announced in accordance with the previous paragraph arises, the Mochida Pharmaceutical Group will obtain your prior consent to such use except as permitted by laws and regulations.
- The Mochida Pharmaceutical Group will not use your Specific Personal Information (personal information containing your Individual Number) beyond the scope permitted by laws and regulations or beyond the scope of the purpose of use notified or publicly announced. The same shall apply even if you have given your consent to such use.
1.3. Provision of Personal Information and Subcontracting of Operations
The Mochida Pharmaceutical Group will not provide your personal information which does not contain your Individual Number to any third parties without obtaining your consent or unless permitted by laws and regulations and will not provide your Individual Number to any third parties unless permitted by laws and regulations. When contracting a third party to perform operations necessary for attainment of the purpose of use of the personal information, the Mochida Pharmaceutical Group will supervise such contractor to the extent necessary and appropriate.
1.4. Security Management Measures
The Mochida Pharmaceutical Group will appoint managers responsible for handling personal information and will implement necessary and appropriate organizational, human, physical and technical security management measures to prevent unauthorized access to personal information, the loss, destruction, falsification and leaking of personal information or the like.
1.5. Personal Information Requests
If you submit a request to the Mochida Pharmaceutical Group concerning the personal information it holds about you, such as a request for its disclosure or correction, etc., the Mochida Pharmaceutical Group will promptly take reasonable action to deal with your request in accordance with laws and regulations.
1.6. Education and Training on the Protection of Personal Information
The Mochida Pharmaceutical Group will implement education and training to its officers and employees to enhance their recognition of the importance and necessity of protecting personal information.
1.7. Compliance with Relevant Laws and Regulations and Continuous Improvement
The Mochida Pharmaceutical Group will comply with applicable laws, regulations and standards relating to personal information such as the Act on the Protection of Personal Information and Number Act and will also review and improve the initiatives outlined in the foregoing, as appropriate.
1.8. Contact Details
If you have any feedback or questions about the Mochida Pharmaceutical Group's handling of personal information or any requests about your personal information including requests for disclosure or correction, etc., please contact below:
Public Relations
Mochida Pharmaceutical, Co., Ltd.
7, Yotsuya 1-chome, Shinjuku-ku, Tokyo 160-8515
E-mail: webmaster@mochida.co.jp
2. Purpose of Use
2.1. Purpose of Collection and Use of Personal Information
The Mochida Pharmaceutical Group uses personal information for the following purposes to its business activities.
2.1.1. Purpose of collection and use of personal information about doctors, dentists, pharmacists, nurses and other medical workers as well as individuals working for medicine- and pharmaceutical science-related institutions and pharmacies
- To provide and collect information about appropriate use of pharmaceuticals and other products
- To provide and collect information about the quality, safety and efficacy of pharmaceuticals and other products
- To implement and support surveys and research as well as scientific activities such as research associations and seminars in the fields of medicine and pharmaceutical science
- To provide, collect and otherwise use medical information and scientific information
- To operate websites, associations and other organizations sponsored or co-sponsored by the Mochida Pharmaceutical Group, as well as to authorize, contact and provide information to members
- To request and implement activities such as clinical trials and post-marketing surveillance and to provide information related to such activities
- To investigate and examine usage, utilization, needs and other trends of pharmaceuticals and other products and to respond to such trends
- To grasp customers of pharmaceuticals and other products and maintain a network of contacts
- To collect and provide information in the case of the recall of pharmaceuticals and other products or any other such event as well as to respond to any such event
- To notify or report to government and other public agencies
2.1.2. Purpose of collection and use of personal information about participants in clinical Trials, clinical studies, and post-marketing surveys
- To request, implement, and provide information related to clinical trials, clinical studies, and post-marketing surveys
- To collect and provide information related to health damage and compensation, as well as to respond to such incidents
- To make notifications, applications, reports, and consultations with government agencies and public institutions
2.1.3. Purpose of collection and use of personal information about users of the Mochida Pharmaceutical Group's products and samples (includes mail order users)
- To deliver products ordered by customers and to provide other services to customers
- To send catalogues and product information to customers, to ask them to take part in questionnaire surveys and to inform them about events
- To contact customers and make improvements including improving service content for greater customer convenience
- To send publications such as company magazines and e-mail magazines
- To conduct activities such as research associations, seminars, exhibitions and events in the field of healthcare field and provide information about them
2.1.4. Purpose of collection and use of personal information about users of Public Relations, Drug Information Center and other company contact points
- To examine, investigate and respond to queries, requests for advice and inquiries
- To send corporate communication materials and other materials
- To send company information and other relevant material and to contact users
- To examine, investigate and take action in order to confirm an individual's identity
- To contact and provide information to product manufacturers, sellers, medical workers and other users
- To notify or report to government and other public agencies, participating organizations and other bodies
2.1.5. Purpose of collection and use of personal information about suppliers
- To conduct negotiations, make contact, seek advice, conduct an examination, place or receive orders, make payment or take action in relation to transactions
- To give or receive goods or services based on transactions
- To provide, collect and convey information mainly about the Mochida Pharmaceutical Group's products
2.1.6. Purpose of collection and use of personal information about related neighboring parties, landowners, voluntary groups and other stakeholders
- To make contact, seek advice, conduct an examination or negotiations, provide information, give or receive distributed material and take action related to public relations
- To undertake collaborative work and to make contact, seek advice, conduct an examination, provide information and give or receive distributed material associated with such collaborative work
2.1.7. Purpose of collection and use of personal information about shareholders
- To take action for the fulfilment of legal obligations and the exercise of rights
- To send business reports and other distributed material and to make contact
- To take action on matters provided for by law
- To conduct investigations and analysis in relation to shareholders
2.1.8. Purpose of collection and use of personal information about job applicants and internship applicants
- To examine and decide whether or not to hire them and to notify or contact them accordingly
- To use as a reference for the implementation of internships and future planning and management
- To provide corporate information about the Mochida Pharmaceutical Group, recruitment information and other information and contact them about various other relevant matters
- To provide information for determining residence and contact them about preparations for joining the company, meetings and other relevant matters
2.1.9. Purpose of collection and use of personal information about visitors to Mochida Pharmaceutical Group facilities
- To take appropriate action upon entry to the facility
- To manage access to facilities
2.1.10. Purpose of collection and use of personal information about officers, employees and friends of the Mochida Pharmaceutical Group, those who have retired from the Mochida Pharmaceutical Group as well as the family members of the foregoing
- To make contact and use in relation to business operations, manage labor affairs including attendance, pay of salary, personnel affairs, performance evaluation, skills development, welfare, safety and health, and otherwise fulfil obligations set out in labor-related laws and regulations, tax-related laws and regulations and social welfare-related laws and regulations
- To deal with, perform and manage various procedures set out in internal regulations
- To contact and provide to labor unions, social societies (mutual aid associations), health insurance associations, corporate pensions, shareholding associations and group companies
- To send internal newsletters and other distributed material and to make contact in an emergency
- To make contact and send distributed materials in connection with friendship activities such as reunion parties
- To notify or report to government and other public agencies, participating organizations and other bodies
2.2. Purpose of Collection and Use of Specific Personal Information
The Mochida Pharmaceutical Group will ask you for your Specific Personal Information to use for the purposes shown below or for the purposes clearly specified to you in advance; provided, however, that the Mochida Pharmaceutical Group may use your Specific Personal Information for other purposes if required to do so by laws.
2.2.1. Purpose of collection and use of Specific Personal Information about individual suppliers
- Preparation of payment report for remuneration, fee, contract money, prize money
- Preparation of payment report of fee for usage of real estate
- Preparation of payment report of consideration for receipt of real estate and so forth
- Preparation of payment report for agent commissions for selling/purchasing/lending of real estate and so forth
2.2.2. Purpose of collection and use of Specific Personal Information about individual shareholders
Preparation of payment report of dividend & retained earnings and interest from funds
2.2.3. Purpose of collection and use of Specific Personal Information about our officers and employees (includes dependents)
- Clerical tasks related to withholding tax
- Clerical tasks related to declaration, application and filing regarding property accumulation housing saving / property accumulation pension saving
- Clerical tasks related to individual resident tax
- Clerical tasks related to employment insurance and work injury insurance
- Clerical tasks related to health insurance, long-term care insurance and employee pension (includes provision of Individual Number to health insurance association)
- Clerical tasks regarding preparation and provision of statutory documents pertaining to financial instrument transactions relating to shareholding association (includes provisions of Individual Number to shareholding association)
- Each of the above clerical tasks at temporary transfer/transfer address
3. Provision of Personal Information to Third Parties
The Mochida Pharmaceutical Group will not provide personal information to third parties without prior consent from the individual, unless permitted to do so by laws and regulations.
4. Joint Use of Personal Data
The Mochida Pharmaceutical Group will jointly use the following personal data with the following third parties.
4.1. Personal data of doctors, dentists, pharmacists, nurses, and other medical personnel
- Name of the database for Joint Use of Personal Data ("Joint Use") which contains personal data, type of
jointly-used personal data, scope of third parties who jointly use personal data and the purpose of Joint
Use,
address and name of representative of the party who are responsible for managing Joint Use
Please refer to the website of Nihon Ultmarc Inc.
Nihon Ultmarc Inc. /Privacy Policy（Japanese only） - Party who is responsible for the management of Joint Use
Nihon Ultmarc Inc.
4.2. Joint Use of medical professionals which is used for the partnership on Omvoh (hereinafter referred to as "Product") with Eli Lilly Japan K.K.
- Type of personal data for Joint Use
Name, sex, employer information (name, address, phone number), medical specialty, e-mail address, alma mater/year of graduation, practitioner classification (private practitioner or hospital employee), name of media, and other items necessary to achieve the following purposes described in (3) - Parties who jointly use the personal data
Mochida Pharmaceutical Co., Ltd., and Eli Lilly Japan K.K. - Purpose of Joint Use
- To provide Products
- To provide and collect information related to proper use, quality, and safety and other Product-related information
- To provide, collect and analyze usage status, actual usage conditions, needs, and other marketing information on Product
- To provide, collect and review academic information and other business-related information
- To conduct clinical trials, post-marketing monitoring, and other surveys and research related to its business
- To submit notifications and reports in accordance with laws, regulations and other guidelines
- To provide information to third parties to the extent necessary for pursuing the preceding purposes above
- Party who is responsible for the management of personal data
Mochida Pharmaceutical Co., Ltd.
Eli Lilly Japan K.K.
4.3. Personal data of officers, employees and alumni of the Mochida Pharmaceutical Group as well as the family members of the foregoing
- Type of personal data
Name, company and department, position, e-mail address, phone number, career history, HR related information, work status, and any necessary information concerning family and other necessary data for achieving the following purposes described in (3) - Scope of shared users
Companies belonging to the Mochida Pharmaceutical Group, Health insurance associations, corporate pension funds, labor unions, employee stock ownership associations, subcontractors and dispatched workers - Purpose of Joint Use
To achieve the purposes set out in 2.1.10 of Purpose of collection and use of personal information - Party who is responsible for the management of Joint Use
Mochida Pharmaceutical, Co., Ltd.
5. Disclosure, Correction etc. of Personal Information
5.1. Request Procedure
To request [1] notification of purpose of use, [2] disclosure, [3] correction, [4] addition, [5] deletion, [6] suspension of use, [7] elimination, [8] suspension of provision to third parties (collectively, "disclosure, etc." or "disclose, etc.") in regard to your personal information collected by the Mochida Pharmaceutical Group, please follow the procedure outlined below. Please note that a prescribed fee will be charged for the procedure.
5.1.1. Postal address for request for disclosure, etc.
To request disclosure, etc., please mail the standard request form along with the required documentation (see 5.1.2 or 5.1.3 below) to the address shown below. Please write "Request Form for Personal Information Disclosure, etc. Enclosed" in red on the envelope.
Public Relations
Mochida Pharmaceutical, Co., Ltd.
7, Yotsuya 1-chome, Shinjuku-ku, Tokyo 160-8515
* If you have moved or for any other reason your current address is no longer the address you registered with us, please submit a certificate of residence evidencing a change of address.
5.1.2. Documents (forms), etc. to be submitted（If you are making the request for disclosure, etc. by yourself）
If you are making the request by yourself, please download and print off the following form A., fill out all the necessary information, affix you signature and seal to the form, if any, and send it to the address specified in "5.1.1 Postal address for request for disclosure, etc." above, together with document B. to confirm your identity.
A. Our standard application form
Download application form [PDF 56KB]
B. Document for confirmation of your identity
Please enclose a copy of one of the following items. In each case, please ensure that the copy includes the part that states your name and address.
- Certificate of residence
- Passport
- Driver's license
- Health insurance card
- Pension record book
- Tax payment certificate (or tax exemption certificate)
* If you have moved or for any other reason your current address is no longer the address you registered with us, please submit a certificate of residence evidencing a change of address.
5.1.3. Documents (forms), etc. to be submitted (If an agent is making the request for disclosure, etc.)
If the individual making the request for disclosure, etc. is your legal agent or your authorized agent, the documents shown below (C. or D.) should be enclosed in addition to application form A. in 5.1.2 above.
A. Our standard application form
Download application form [PDF 56KB]
C. In the case of a legal agent
- A copy of our standard declaration form
Download declaration form [PDF 50KB] - One copy of document confirming power of legal representation (Abstract of your family register or certificate of registered matters defined in Article 10 of Act on Guardianship Registration, etc.)
- One copy of document confirming that person making request is legal agent of a minor, adult ward, person under curatorship or person under assistance (Same as B. of 5.1.2) above
D. In the case of an authorized agent
- A copy of our standard letter of authorization
Download letter of authorization [PDF 49KB] - One copy of your certificate of registration of seal affixed to letter of authorization if any
- One copy of document confirming that the person making the request is the authorized agent (Same as B. of 5.1.2) above
5.2. Response to request for disclosure, etc.
5.2.1. Personal information that will be subject to disclosure, etc.
The personal information that will be subject to disclosure, etc. will be information over which the Mochida Pharmaceutical Group has the authority to disclose, etc. and excludes information that is deemed an exception by laws.
5.2.2. Method of replying to request for disclosure, etc.
We will reply to you by certified mail to your address stated in the request form. If we are unable to grant your request pursuant to the provisions of laws, we will reply to you giving the reason (Please note that a prescribed fee will be charged for the delivery).
5.2.3. Purpose of use of personal information collected in connection with your request for disclosure, etc.
The personal information collected in connection with your request for disclosure, etc. will be handled only to the extent necessary for your request for disclosure, etc. The documents submitted will be kept for two years after completion of our response to your request for disclosure, etc. and will then be destroyed.
6. Complaints or Queries Concerning the Handling of Personal Information
6.1. Contact Details for Complaints or Queries Concerning the Handling of Personal Information
Please direct complaints and queries concerning our handling of personal information to the points of contact shown below. Please note that we will not accept any complaint or query made in person by coming into the company.
Public Relations
Mochida Pharmaceutical, Co., Ltd.
7, Yotsuya 1-chome, Shinjuku-ku, Tokyo 160-8515
E-mail address：webmaster@mochida.co.jp
6.2. Name of authorized personal information protection organization to which we belong and contact point for resolution of complaints and queries
Mochida Pharmaceutical Co., Ltd. is a member of the Federation of Pharmaceutical Manufacturers' Associations of Japan ("FPMAJ"), which is an authorized personal information protection organization authorized by the Minister of Health, Labour and Welfare. FPMAJ deals with complaints and queries about the handling of personal information by members.
Contact details
Personal Information Protection Center
The Federation of Pharmaceutical Manufacturers' Associations of Japan (FPMAJ)
MFPR Nihonbashi-honcho Building, 3-7-2 Nihonbashi-honcho, Chuo-ku, Tokyo 103-0023, Japan
TEL: +81-3-5843-6494
Service hours: 10:00 -16:00
Service days: Monday - Friday (excluding Saturdays and Sundays, public holidays, year-end holidays and other
prescribed holidays)
URL: http://www.fpmaj.gr.jp/