1. Contact points for complaints and queries concerning our handling of personal information
Please direct complaints and queries concerning our handling of personal information to the points of contact shown below.
- By letter
- Public Relations
Mochida Pharmaceutical, Co., Ltd.
1-1 Ichigayahonmuracho, Shinjuku-ku, Tokyo 162-0845
- By e-mail
- Please note that we will not accept any complaint or query made in person by coming into the company.
2. Name of authorized personal information protection organization to which we belong and contact point for resolution of complaints and queries
Mochida Pharmaceutical Co., Ltd. is a member of the Federation of Pharmaceutical Manufacturers' Associations of Japan (“FPMAJ”), which is an authorized personal information protection organization authorized by the Minister of Health, Labour and Welfare. FPMAJ deals with complaints and queries about the handling of personal information by members.
Personal Information Protection Center
The Federation of Pharmaceutical Manufacturers’ Associations of Japan (FPMAJ) –
MFPR Nihonbashi-honcho Building, 3-7-2 Nihonbashi-honcho, Chuo-ku, Tokyo 103-0023, Japan
- Telephone number
- Service hours
- 10:00 -16:00
- Service days
- Monday - Friday (excluding Saturdays and Sundays, public holidays, year-end holidays and other prescribed holidays)
Enacted April 1, 2005
Revised December 1, 2005
Revised July 31, 2011