Contact Details for Complaints or Queries Concerning the Handling of Personal Information

1. Contact points for complaints and queries concerning our handling of personal information

Please direct complaints and queries concerning our handling of personal information to the points of contact shown below.

By letter
Public Relations
Mochida Pharmaceutical, Co., Ltd.
1-1 Ichigayahonmuracho, Shinjuku-ku, Tokyo 162-0845
By e-mail
webmaster@mochida.co.jp
Please note that we will not accept any complaint or query made in person by coming into the company.

2. Name of authorized personal information protection organization to which we belong and contact point for resolution of complaints and queries

Mochida Pharmaceutical Co., Ltd. is a member of the Federation of Pharmaceutical Manufacturers' Associations of Japan (“FPMAJ”), which is an authorized personal information protection organization authorized by the Minister of Health, Labour and Welfare. FPMAJ deals with complaints and queries about the handling of personal information by members.

Contact details

Personal Information Protection Center
The Federation of Pharmaceutical Manufacturers’ Associations of Japan (FPMAJ) –
MFPR Nihonbashi-honcho Building, 3-7-2 Nihonbashi-honcho, Chuo-ku, Tokyo 103-0023, Japan

Telephone number
+81-3-5843-6494
Service hours
10:00 -16:00
Service days
Monday - Friday (excluding Saturdays and Sundays, public holidays, year-end holidays and other prescribed holidays)
URL
http://www.fpmaj.gr.jp/ Open new window

Enacted April 1, 2005
Revised December 1, 2005
Revised July 31, 2011